Club Publix - General FAQs (2024)

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Club Publix is a free loyalty program that offers savings, convenience, and personalization to our customers. Members receive:

  • Personalized communications and relevant savings.
  • Digital tools to make shopping easier.
  • Special perks for membership anniversaries, birthdays, and even half-birthdays.

Save on your favorites.

  • Clip digital coupons to help you save more.
  • See BOGOs and deals picked for you
  • Sneak a peek at the weekly ad a day early.

Make shopping easier.

  • Pay with the Publix app at checkout.
  • Track your purchases digitally.
  • Quickly reorder past purchases and save shopping lists.

Get perks and more.

  • Enjoy birthday and half-birthday treats on us!
  • Get a special perk for your Club Publix anniversary.
  • Receive perks in your Club Publix account and save.

Invest in your community. (Excluding Florida & Mobile/Baldwin counties in Alabama.)

  • Support the school of your choice with Publix Partners.
  • Publix donates a portion of your purchase amount to the school you choose.

By joining Club Publix—our free loyalty program—you receive personalized communications, perks, and savings based on your interests and purchases. These communications may include email, direct mail, and app notifications if you have the Publix app on your phone.

You may always log in to your account to update your communication preferences.

Please contact our Customer Care department:

  • Online: Contact usand submit your inquiry
  • Phone: 1.800.242.1227; M – F: 9 a.m. – 6 p.m. (EDT), Sat: 9 a.m. – noon (EDT)
  • Facebook
  • Twitter
  • Mail: Publix Super Markets Corporate Office
    ATTN: Customer Care
    PO Box 407
    Lakeland, FL 33802-0407

Frequency and communication methods may vary. However, we do take our communications seriously and want to ensure that they’re never too disruptive to our members. You may change or opt out of general emails when you sign up or at any time. Please note that if you opt out of personalized communications, you will not be eligible to receive perks.

It’s highly recommended. When you enter your phone number at checkout or pay with the Publix app every time you shop, future communications and savings are more personalized and relevant based on what you buy.

Club Publix - General FAQs (2024)

FAQs

What is Publix Club membership? ›

Welcome to Club Publix.

Our free loyalty program offers perks like a free birthday treat, deals picked for you, and more. Join and get $5 off your next purchase of $20 or more. Restrictions apply.

What 6 items is Publix limiting? ›

Publix has added more items to a list of products with purchase limits. FirstCoastNews reported all Publix stores will limit sales on six items: coconut flakes, dairy whipping cream, half & half creamers, frozen pie shells, frozen hashbrowns and canola, vegetable and corn oil.

How to redeem Publix perks? ›

When you enter your phone number at checkout or pay with the Publix app, any clipped digital coupons or perks in your Club Publix account will be applied to your qualified purchase. Simply enter your phone number at checkout or pay with the Publix app before completing your qualified purchase.

Does Publix give you anything free on your birthday? ›

Club Publix members get free birthday treats.

You'll get a notice in your account when your birthday arrives, and then you'll be able to redeem it in store.

What is the purpose of club membership? ›

In conclusion, membership clubs give people a lot of different ways to meet new people, follow their hobbies, and get special perks. There's probably a membership club that fits your needs, whether you want to meet new people, network professionally, grow personally, or just feel like you belong.

Is Publix membership worth it? ›

It's highly recommended. When you enter your phone number at checkout or pay with the Publix app every time you shop, future communications and savings are more personalized and relevant based on what you buy.

What is Publix 10 feet rule? ›

If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request." Speak to and smile at everyone within 10 feet if you and greet customers within the first 10 seconds of their arrival in your department.

What is the Publix $7.50 prescription program? ›

Certain restrictions apply. Discounted price of $7.50 offered under the Publix Pharmacy Medications Program is available only for supplies up to 90 days of listed prescription drugs, dosages, and forms.

Is there a Bogo limit at Publix? ›

For a buy one, get one free (BOGO) offer, each item is considered a separate purchase. We limit coupon redemption to eight of the same coupon per day, per household. Manager approval is needed for individual coupons over $5.

Does Publix have senior discounts in Florida? ›

Groceries

Grocery shopping is more affordable when Florida seniors aged 60 and over head to Publix. This popular local grocery chain offers its elderly shoppers 5 percent off on their purchases. Over time and with each visit to the store, this percentage grows to a substantial amount.

What are perks at Publix? ›

Perks are our way of saying thank you for being a Club Publix member. They can be services to help make shopping easier and other exclusive, members-only benefits, such as: Digital coupons to help you save more. Deals picked for you based on your purchases.

Can you stack coupons at Publix? ›

We accept a manufacturer coupon and either a Publix or a competitor coupon on the same item only. Limit two coupons per item. Manufacturer digital offers cannot be combined with manufacturer paper coupons on the purchase of the same item. We do not accept percent-off-item coupons or percent-off-total-order coupons.

Do you get a free smash cake at Publix? ›

What's more, did you know that if you order a decorated cake reading, “Happy 1st Birthday” with your child's name, we'll give you a free, 7-inch single-layer cake decorated similarly to the original – the baby's own cake to enjoy. Some call this a smash cake!

Do Publix employees get a discount on groceries? ›

Discount Program

Unlike many retailers, Publix doesn't offer grocery discounts to its employees due to the minimal markup on food products. However, the company has implemented a unique discount program that grants access to special deals and exclusive offers from around 200 vendors.

Does Walmart give you anything free for your birthday? ›

Not all companies, including big-name brands like Amazon, Walmart or Walgreen's, provide birthday rewards.

Is club Publix the same as Publix App? ›

No. However, the Publix app may help you to manage your account conveniently.

Do I need a Publix card for discounts? ›

There's No Savings Club

Unlike other grocers, Publix does not offer a loyalty card that triggers extra savings at checkout on select items. “We do not have a loyalty program, as we believe every customer should be entitled to the same shopping experience,” says Brous.

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